FAQ

Frequently Asked Questions

Who is SKY LIMIT Travels? 

At SKY LIMIT travels, we are a team of passionate travel enthusiasts with years of experience in the travel industry. Our expertise spans across various facets of travel planning, from booking flights and accommodations to curating unique itineraries and providing personalised travel advice. Our mission is to make travel accessible, enjoyable, and hassle-free for everyone.

SKY LIMIT Travel prioritise customer satisfaction, aiming to transform every journey into an unforgettable and hassle-free experience.

How do I book a reservation with SKY LIMIT travels?

Booking your travel plan with SKY LIMIT travels is really easy and simple. All you have to do is simply visit https://www.skylimittravels.co.uk/ and apply our  search filter to find suitable travel on the date you have chosen to travel. In case if you may experience any problem while searching the destination or if you may have any further query before booking a flight, please do not hesitate to call us at +44 (0) 1145519585 speak to our expert advisers for further assistance.

Do I need to pay a deposit to hold a flight or hotel reservation? 

SKY LIMIT travel helps every customer to find suitable options and holding prices start from £30 to £50 per passenger which depends on your travel plan and destinations.

How can I book my  travel reservation more efficiently?

You can call us directly on our booking line or email us at our email, book online at Sky limit travel’s website using your debit or credit card,contact us via our Online Chat online or request a call back. 


How can I change the details of my booking?

If you need to modify a booking or have questions about possible changes, please reach out to our team for assistance.

 We'll review your booking details and promptly respond to let you know if the requested amendment is feasible and whether it will result in a refund or additional charge. If there are any extra costs involved, we'll inform you before proceeding with the amendment.


What should I do if my name is spelt incorrectly on my flight ticket?

Changing the name on an airline ticket is not feasible. In such cases, the ticket must be cancelled, and a new ticket must be issued, 

subject to cancellation penalties. It's crucial to review all booking information carefully before confirming, especially ensuring accurate passenger names. 

If there's a minor error post-booking, promptly contact our team for correction. Please note that requesting a name change involves contacting the airline,

 and while we'll make every effort, we cannot guarantee the change can be accommodated.

Changing the name on an airline ticket is not feasible. In such cases, the ticket must be cancelled,

 and a new ticket must be issued, subject to cancellation penalties. 

It's crucial to review all booking information carefully before confirming, especially ensuring accurate passenger names. 

If there's a minor error post-booking, promptly contact our team for correction. Please note that requesting a name change involves contacting the airline, 

and while we'll make every effort, we cannot guarantee the change can be accommodated.


How do I cancel my ticket?

Typically, lower priced tickets are non-refundable, although airlines may impose a cancellation fee under certain circumstances. 

We advise considering travel insurance prior to booking to mitigate potential extra charges.

 For cancellations, please submit a written request to our email address.


What is the refund process and how long should I expect  to wait for a refund?

The processing time for a standard hotel or airline reservation ranges from 8 to 18 weeks,

 varying based on booking location and travel dates. We manage the entire refund process on your behalf to expedite your reimbursement. 

Once we've received and processed the refund, you'll promptly receive it. However, please note that refund timelines can vary depending on the airline. Rest assured, we handle all communication with the airlines to alleviate any stress on your end.


Do your company tour prices include air travel?

The prices stated in our itineraries encompass the expenses of international airfares provided by reputable airlines.

 In certain instances, domestic air travel within your destination country may not be included in the itinerary initially but can be added as optional extras.

 We'll clearly indicate any such additional options to you if necessary.


What are the airline policies for future booking?


Many airlines are currently offering full flexibility for customers booking within the next month and travelling within the next 120 days. 

This includes complimentary changes and refunds. Our team is equipped with comprehensive information on airline policies,

 so don't hesitate to reach out if you're considering booking future travel.